SoundThinking (formerly ShotSpotter) reported a 6% revenue increase in Q4 2025 despite the loss of the Chicago contract. While the company remains in a GAAP net loss position, it achieved record full-year revenues and is focusing on a realigned sales organization and AI-driven capabilities for 2026 growth.
Q4 revenues grew 6% year-over-year to $24.8 million, overcoming a $1.6 million headwind from the expired Chicago contract.
GAAP net loss improved to $2.8 million in Q4 2025 compared to a $4.1 million loss in the prior year period.
Full-year 2025 revenue reached a record $104.1 million, though gross margins compressed slightly to 54%.
The company lowered its full-year 2026 revenue guidance to a range of $109 million to $111 million.
SoundThinking has lowered its 2026 outlook but expects growth in ARR and improved EBITDA margins through organizational efficiencies.
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